Pay Nothing Out Of Pocket With Approved Work Cover Claims
At Move Physiotherapy, we understand the challenges that follow a workplace injury and are committed to providing comprehensive physiotherapy service for individuals with approved WorkCover claims.
Our team will liaise with your insurer, workplace, and medical professionals to ensure an stress-free experience. With an approved WorkCover claim, you also won’t have to pay any out-of-pocket expenses—we handle the billing directly with your insurer.
The following article outlines the process required to start your insurance claim and commence your physiotherapy treatment.
How To Commence Your Work Cover Claim
You should seek a medical assessment as soon as possible. Your GP will assess your injuries and complete a ‘Certificate of Capacity.’ This is a standardised form used to determine your initial working capacity following your injury.
You are then required to fill out a ‘Workers Compensation Claim’ form. A link to this form can be found here.
You will be required to give this form in conjunction with your ‘Certificate of Capacity’ to your employer. Your employer will be required to fill out sections of this form and give it to their insurer within 5 working days.
The insurer will notify you within 14 days whether your claim has been accepted or rejected. In some cases, they can also delay your claim by a further 10 days for more investigation.
Your employer or insurer may also refer you to an independent medical practitioner before accepting your claim.
If your claim has been accepted, you can commence treatment with your physiotherapist of choice. Your physiotherapist will be required to submit evidence of the initial assessment and proposed treatment plan to your insurer.
If your claim is not accepted, or is pending approval, you will be liable for your own medical expenses in the case that your claim is not approved.
